Lilly Diabetes Press Release Regarding Supply And Availability

First and foremost, we hope you, your families and your friends are healthy. This is an unprecedented health crisis in our lifetimes, and we want to keep you informed on key issues that affect the diabetes community.

You may be worried about continued insulin supply and availability

  • As we announced on March 3, Lilly does not currently anticipate shortages for any of our medicines, including all forms of insulin. Lilly is committed to manufacturing medicines that meet global safety, quality, value, and environmental expectations. With the help of a large network of global external manufacturing partners we supply medication to nearly 125 countries. Lilly is committed to public health and the needs of people with chronic conditions who depend on our medicines around the world.
  • Since the initial outbreak, Lilly has closely monitored our supply chain for potential impact to the supply of our medicines around the world. We continue to monitor the situation, and our insulin manufacturing sites in the U.S. and Europe remain operational, with increased precautions in place to protect the supply of medicine and the welfare of our employees. Lilly does not source active pharmaceutical ingredients (API) for any of our approved medicines from China.
  • U.S. pharmacies that temporarily don’t have Lilly medicines in stock due to higher demand can order them from wholesalers, and generally they can be delivered in 1 to 2 days. Lilly has received a few reports of U.S. pharmacies stating that insulin orders are not being fulfilled due to “manufacturer backorder.” Lilly has informed wholesalers and others in the supply chain that we do not have any products on backorder, including insulin. Patients should ask their pharmacist.

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You may be concerned about how you will afford Lilly insulin or other Lilly medicines

If you use Lilly insulin, there are several options – such as free insulin through an independent foundation for people who are eligible, a lower-priced insulin, and automatic discounts at retail pharmacies. If you have an immediate need and nowhere else to turn, we can help you get insulin right away.

If you need help affording your Lilly insulin, please call the Lilly Diabetes Solution Center at (833) 808-1234. The calls are simple, the average discussion is about 10 minutes, and there’s no paperwork to fill out for the call center to help you on your first call.

If you need help affording other diabetes medicines from Lilly please call 1-800-LillyRX (1-800-545-5979).

You may be looking for additional resources about diabetes and COVID-19

It’s important for people with diabetes – and their loved ones – to be informed about staying healthy during the COVID-19 outbreak. Beyond Type 1, Beyond Type 2, JDRF, and the American Diabetes Association, have resources where you can learn more about diabetes and COVID-19. Additionally, the American Association of Clinical Endocrinologists has created the Diabetes Emergency Plan for people with diabetes.

If you have additional questions please contact The Lilly Answers Center at 1-800-LillyRx (1-800-545-5979), or contact your healthcare provider.

From our family to yours, take care and be well.

Lilly Diabetes